To report Client Abuse & Neglect call 1-800-647-7418.
If you have a complaint about services or feel your rights or the rights of a consumer have been violated, please call or write to:
Director, Office of Consumer Rights and Protection Services
Hill Country MHDD Centers
819 Water Street, Suite 300, Kerrville, Texas 78028
Phone: (830) 258-5441
Toll Free: 1-888-393-3609
Email: bolden@hillcountry.org
To report issues surrounding Compliance Concerns, please call or write to:
Lloyd Hemmert, Compliance Officer
Hill Country MHDD Centers
819 Water Street, Suite 300, Kerrville, Texas 78028
Phone: 1-866-247-8790
Email: Compliance@hillcountry.org
More information on reporting abuse, neglect, or exploitation can be found at Texas Department of Family & Protective Services.